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Training & Development SIG: Conflict Confidence: Leading to Resolution
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Training & Development SIG: Conflict Confidence: Leading to Resolution

Conflict Confidence: Leading to Resolution

When: 1/16/2020
4:30pm - 6:00pm
Where: Tonkon Torp
888 SW 5th Ave
16th floor
Portland, Oregon  97204
United States
Contact: Nicole Carey & Samantha Kennen
PHRMA Office: 503-655-6474

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Training & Development SIG

Conflict Confidence: Leading to Resolution

Presented by: Chris Sheesley, MA


If you are like most leaders, you experience some distaste and aversion to the messiness of interpersonal conflict among employees. But fear not, this presentation will give you a boost of confidence - along with the core skills - to wade into the fray and successfully manage disputes. Your workshop leader brings 26 years of professional resolution expertise together to help you reconsider your instinctive responses to workplace infighting. You will learn how people become deeply entangled in conflict and how you can help them find a path back to productivity and restored relationships.


About the Speaker:

Chris Sheesley, MA, puts derailed workplace relationships back on track. Senior managers and HR professionals hire Chris when they recognize the need for an experienced, objective facilitator to transform high-stakes or seemingly impossible internal disputes into cooperation and employee efficiency.


With 28 years of full-time experience, a client roster of hundreds of notable organizations and a track record of over 1,750 cases, Chris is among the most seasoned conflict management professionals on the West Coast. He has amassed over 5,000 hours of experience teaching dispute resolution and related skills grounded in his real-world experience.


In one instructive case, a despairing CEO sought out Chris to address a conflict between two high-level executives. If their relationship continued to deteriorate, the CEO feared, productivity would continue to degrade, morale would implode, and the feud might become public. With so much at risk, Chris applied his five-step process to bring both managers together. He helped them craft an agreement to enhance their interactions and, significantly, improve how they viewed each other. Grateful, the CEO stopped worrying about the collapse of her executive team.


Additional Information


  • PHRMA Members: FREE! (login to your profile for free pricing)
  • Non-Members: $10

Recertification Credit:

  • SHRM: 1 PDC (approved)
  • HRCI: 1 credit (pending)


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